Scroll Top
Virtual Assistant email management services

Email management

Get your inbox working for you.

Do you live in your inbox OR avoid it like the plague? Either way, a virtual assistant to manage your email can be your ticket to freedom.

stop:

  • Getting bossed around by your email — it’s wasting your time and isn’t even apologizing.
  • Letting live leads die — once they hit page two of your inbox you might as well schedule the funeral and admit you’re not following up. Poor lead, he looked like he had such a promising future.
  • Making your customers sad — you don’t like slow responses, neither do they.
  • Using your inbox as a haphazard to-do list — your to-do list should be prioritized by YOU, not by whatever circus decided to send you their monkeys today.

start:

  • Prioritizing — be the boss of your email.
  • Nurturing leads — build strong client and peer relationships.
  • Creating customer happiness — prompt and helpful replies convert to customer acquisition and retention (not to mention five-star reviews for your product or service).
  • Enjoying actionable to-do lists — no more chaos of living and dying by whatever pops into your inbox.
standcreative
Kaitlin Hollister
STAND Creative Studio
Founder & Creative Director

Erika has been an amazing addition to our team. She is constantly looking for ways to make our workflow easier and more productive. Personally, I have felt more organized knowing that she is there and making sure no email or task goes unanswered or unnoticed. Thank you!

Melanie Scroggins, Co-creator of Podcast Production School
Melanie Scroggins
Podcast Production School
Co-creator

Erika is a pleasure to work with. She always gets me what I need on or before schedule and is patient with all of my demanding and changing timelines! I’m honestly not sure what I would do without her help – she is communicative, thorough, and a downright rockstar. I would recommend her to anyone. Thank you, Erika!

Jonathan Evenden, President & CEO, Aegis IT
Jonathan Evenden
Aegis IT
President & CEO

Erika has done a great job handling mission-critical administrative processes for us. It freed us up to focus only on the problems that require attention while ensuring these systems get attention every day. We are grateful to have her working with us, and recommend her to anyone that will listen!

Consult with Jennifer
Jennifer Jensen
Consult with Jennifer
Owner

Erika met every deadline and helped keep me moving through the project to reach the finish line (and I didn’t always make it easy). I would highly recommend Erika for any virtual assistant work you may need; I won’t hesitate to hire her in the future!

Jill's Books, Bookkeeping services
Jill Hargrave Radford
Jill's Books
Owner

Erika was very easy to work with for my email/cloud drive organization project and completely understood what I wanted even though as a non-techy person I don’t feel like I explained it well. Erika magically was able to figure it out. I appreciate the time she took to explain things to me, thank you so much!

Eric Owens, Highlands Ministries
Eric Owens
Highlands Ministries
President

Erika is a class act. Hardworking and conscientious, she brings great value to whatever project is assigned to her. She is a pleasure to work with, can work independently with little oversight and hits all deadlines. Her design skills might only be superseded by her writing skills which are formidable.

What kind of email management do you need?

ww
Type 1: Customer Service

This is for the online business owner who fields questions from customers (and potential customers) about product details or service options. These inquiries are important to your business, but it isn’t important that YOU personally answer these requests.

Type 2:  Inbox Clean Up and Maintenance

This is for the small business owner or entrepreneur who lives in their inbox. You often have multiple email addresses delivering to a single inbox, or you’re checking multiple inboxes daily. You need help organizing and prioritizing so you don’t lose anything AND so you don’t get distracted with non-essential email noise.

Email Management Packages

Customer Service Packages

CS Basic Package
monthly
$445
It's Time to Delegate
Great for the business owner who has been trying to keep up with customer service inquiries alone.
3 hours of initial cleanup and organization.
Up to 3 hours per week of customer service email management.
CS PRO Package
monthly
$845
Prioritize Your Customers
Great for the business that is looking to make customer service a priority instead of an afterthought.
3 hours of initial cleanup and organization.
Up to 6 hours per week of customer service email management.
CSPremium Package
monthly
$1425
Target Customer Happiness
Great for the growing business that wants to build a reputation on customer happiness!
3 hours of initial cleanup and organization.
Up to 10 hours per week of customer service email management.

Email Clean up Packages

Basic Email Clean Up
Flat Rate
$850
Get Your Inbox in Order
A one-time inbox clean up and organization of up to 20k emails.
Clean up of up to 20,000 emails
Set up folders or tags
Set up filters for incoming email
Clean up inbox backlog (organize/tag/delete)
Unsubscribe from junk and marketing lists
Email Deep Clean
Flat Rate
$1095
Pull Your Email Out of a Tailspin
A one-time inbox clean up and organization of 20k+ emails.
Clean up of 20,000 or more emails
Set up folders or tags
Set up filters for incoming email
Clean up inbox backlog (organize/tag/delete)
Unsubscribe from junk and marketing lists
*Inbox Maintenance Plan
Monthly
$425
Keep Your Inbox Spic and Span
*ADD ON Package to the cleanup packages
Up to 3 hours per week, email inbox maintenance and organization.
Daily inbox check to clear the clutter and tag high priorities.
Maintain filters and labels so you know what needs your attention.

Shoot Me a Message Below

tell me your biggest inbox challenge

  • Prioritizing what you spend your time on?
  • Replying to important messages before they’re buried?
  • Remembering to follow up on leads?
  • Following up on customer service inquiries?
  • Extracting yourself from the time pit of a crowded inbox?
  • Converting tasks that live in your email to an actionable to-do list?
  • Junk mail. Junk mail. Junk mail. Please. Make. It. Stop.
Why wait — Message me now!
Erika Schanzenbach, Virtual Assistant & Book Designer

Erika Schanzenbach lives and works in hills of southwest Virginia. She leaves her mark on the world by helping the instigators and the doers, the creators and builders and makers of things, do their work better. An intentional optimist, a personal perfectionist (Lord help her), and shamelessly particular when it comes to coffee and craft brews.